United Healthcare are independent Electro Medical Equipment ("EME") managers under a Managed Equipment Service ("MES") contract within the NHS. This role includes:

• Complete software system for asset logging and reporting
• Supervision and management of EME technicians
• Establishment of management processes
• Introduction of EME quality systems
• Management of a web-enabled helpdesk for logging calls
• Due diligence audits and analysis of equipment data
• Payment mechanism reporting for PFI/MES contracts
• Equipment procurement comparisons and recommendations
• Equipment lease structures, analysis and recommendations
• Equipment maintenance analysis and contract negotiation
• Equipment life cycle replacement analysis and proposals
• Planned preventative maintenance arrangements
• Performance reporting
• Budget setting, analysis and reporting

United Healthcare's knowledge and experience forms the basis for a range of services we provide including:

• Quality manuals for EME department best practise
• Reports of individual and team technician performance
• Equipment uptime reports
• Planned preventative maintenance ("PPM") reports
• Fault resolution timings
• EME Department response time reporting
• Repeated equipment failure reports
• Lifecycle cost analysis
• Tracking changes of equipment location, status and ownership
• Procurement of medical equipment cost/benefit analysis
• Leasing of medical equipment cost/benefit analysis
• Managed Equipment Service option analysis